TERMS & CONDITIONS

This shop is run by Ink n Art Clothing AB org.nr 559109-2746 on behalf of Voi Technology AB org. nr. 559160-2999

If you want to come in contact with us please send an email to voi-support@inknart.se

GENERAL

By placing an order at shop.voiscooters.com, you agree to the terms and conditions found on this page. We recommend reading the terms and conditions before placing your order.

The purchase agreement is entered once we have received payment for your order and the order confirmation has been sent to the e-mail address you submitted at the time of purchase.

We reserve the right to refuse or cancel any order, for any reason, for example, products being out of stock, incorrect pricing. If your order (or any part of your order) is cancelled, we will contact you and find a solution or issue a full refund.

We also reserve the right to refuse or cancel any order for customers under the age of 18.

ORDERS AND PAYMENT

All payments placed on shop.voiscooters.com are secure and encrypted. Your payment information is not stored by, or visible to, anyone employed at Ink n Art. All orders are charged in the currency of the store region where the order will be sent to; Sweden: SEK, Norway: NOK, Denmark: DKK, EU: EUR, United Kingdom: GBP, Rest of Europe: EUR. You will be charged for your order once the order has been placed.

We apply Klarna checkout and Klarna payment an all orders.

VAT AND IMPORT TAX

VAT is included in the price for orders within the EU. When ordering from countries outside the EU, you will need to pay import tax and duty according to the local rules in your country at the delivery of your order.

SHIPPING

All orders are processed and sent out within two working days. We use mainly DHL as freight partner. local deviations with other shipping companies may occur. Delivery times may vary and depend on the destination. For more information, see our Customer Service page.

RETURNS

You are able to return any item(s) from your order within 28 days from when you placed your order. For more information regarding returnes, see our Customer Service page.

FAULTS & GUARANTEE

If a product you have purchased from shop.voiscooters.com is faulty, please contact us immediately at voi-support@inknart.se 

As a Swedish company, all purchases made through shop.voiscooters.com, are covered by Swedish law and as such, any products that you have purchased directly from us that are faulty or defective have a guarantee period of up to three years. A complaint made within 2 months is always considered to have been made within a reasonable time frame. For more information, visit konsumentverket.se

IMAGES AND COLOURS

We do our best to ensure that the images and colours we show on our website are accurate, but we cannot guarantee that your screen displays the colours correctly.